Terms of Use

2.1 Subject to your compliance with this Agreement, Fluenttrix grants you a personal, non-exclusive, non-transferable licence to access and use the Site and Services for your own private, non-commercial learning purposes. You may create one account; sharing account credentials with any other person is strictly prohibited.

2.2 All content on the Site, including vocabulary, sentence patterns, audio, and AI-generated responses, is for your personal use in connection with the Services only. You may not modify, publish, reproduce, distribute, sell, reverse-engineer, or otherwise exploit any content or software on the Site without our prior written consent.

2.3 You warrant that any content you submit to the Site (for example, during AI conversation practice) does not infringe any third-party rights or applicable law. You grant Fluenttrix a worldwide, royalty-free licence to use such content solely to the extent necessary to provide and improve the Services. This licence does not extend to your personal information, which is handled in accordance with our Privacy Policy.

2.4 We reserve the right, but have no obligation, to remove any content that we consider, in our sole discretion, to violate this Agreement or to be otherwise objectionable.

2.5 We may adjust the scope or technical infrastructure of the Services at any time to reflect ongoing development and improvements.

4.1 You may contact us at support@autogeneration.co.uk for technical support. We do not guarantee any specific level of support, response time, or continuous availability of the Site or Services.

4.2 While we take reasonable steps to protect our servers and your data, the Internet is not a fully secure environment and we cannot guarantee that all transmissions will be free from interception. We will not be liable for losses that do not arise solely from our intentional misconduct, including losses arising from unauthorised third-party access to your account.

5.1 All rights, title, and interest in and to the Site and Services, including software, content, marks, and logos, are owned by or licenced to Fluenttrix. All such materials are protected by copyright, trade mark, and other intellectual property laws.

5.2 Prohibited automated access. You agree not to use any automated system (including robots, spiders, scrapers, or crawlers) to access, copy, or monitor any part of the Site. You must not circumvent any security measures or impose an unreasonable load on our infrastructure. Violation of this section may result in termination of your account and legal action.

6.1 Where a paid subscription is offered, fees are due in advance at the start of each billing period. Access to the relevant portions of the Services is conditional on receipt of payment in full.

6.2 Subscription fees are charged automatically to your chosen payment method at each renewal. You may cancel at any time; access will continue until the end of the current period. Cancellation via email cannot be guaranteed: you must cancel through your account settings or payment provider.

6.3 Refund requests for recurring subscriptions must be submitted within 60 days of the relevant charge and after cancelling the recurring billing cycle. We reserve the right to decline refund requests that fall outside these conditions.

6.4 All pricing is subject to change at any time with or without notice. Where a lifetime plan is offered, it grants access only to the services available at the time of purchase and only for as long as those services are offered. No warranties are made that any service will be available indefinitely.

6.5 Prices are displayed in the currency shown at checkout. If your payment card is denominated in a different currency, your bank or payment provider will handle the conversion, including any applicable fees.

7.1 We may immediately suspend or terminate your access to the Services if you fail to pay applicable fees or breach this Agreement.

7.2 If we terminate your account due to your breach or default, we have no obligation to issue a refund of any fees paid.

8.1 You agree to provide accurate and complete registration information and to keep it up to date. You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately at support@autogeneration.co.uk if you suspect any unauthorised use of your account.

8.2 You agree to comply with all applicable laws when using the Services. You will not use the Site to:

• -Defame, harass, threaten, or otherwise violate the legal rights of others
• -Transmit illegal, defamatory, misleading, obscene, or otherwise objectionable content
• -Upload or distribute malware, viruses, or other harmful software
• -Transmit spam, chain letters, or unsolicited commercial communications
• -Impersonate any person or entity, or misrepresent your affiliation with any person or entity
• -Interfere with or disrupt the Site's servers or networks
• -Attempt to probe, scan, or test the vulnerability of the Site or circumvent any security mechanism
• -Engage in any illegal activity
• -Scrape, crawl, or systematically collect content or data from the Site

8.3 Unauthorised access to the Site is a breach of this Agreement. You agree not to access the Site by any means other than through interfaces expressly provided by Fluenttrix.

8.4 You may not use the Services for benchmarking or competitive intelligence purposes.

8.5 Your use of the Site is subject to applicable law. We may disclose your information to government or law-enforcement authorities where required by law.

THE SITE AND SERVICES ARE PROVIDED ON AN "AS IS, AS AVAILABLE" BASIS WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED. WE ARE NOT RESPONSIBLE FOR THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH THE SERVICES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FLUENTTRIX AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING IN CONNECTION WITH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT SHALL NOT EXCEED THE TOTAL AMOUNTS PAID BY YOU TO FLUENTTRIX IN THE 12 MONTHS PRECEDING THE CLAIM.

NOTHING IN THIS AGREEMENT EXCLUDES OR LIMITS LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, FRAUD OR FRAUDULENT MISREPRESENTATION, OR ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

13.1 All trade marks, service marks, and logos on the Site are the property of their respective owners. You agree not to use them without prior written permission of the applicable owner.

13.2 Any notices required under this Agreement will be effective upon being posted on the Site or sent to your registered email address. You are responsible for keeping your email address current.

13.3 Our failure to exercise or enforce any right under this Agreement does not constitute a waiver. You may not assign your rights under this Agreement without our prior written consent. We may assign our rights and obligations to any third party at any time.

13.4 This Agreement, together with our Privacy Policy, constitutes the entire agreement between you and Fluenttrix regarding your use of the Site and Services.

13.5 If any provision of this Agreement is found to be invalid or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.